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Frequently asked questions

We have compiled a list of most frequently asked questions about Inforum. If you have a question we haven’t answered, please contact us at

Click any of the below topics to learn more

When and where is Inforum?

Inforum, our annual user conference, was originally scheduled to take place November 9-11 in Las Vegas. We have decided to transition this event to a digital experience for 2021 that will take place over the same dates and will offer a unique experience that is content-rich and interactive. You’ll have many opportunities to engage with Infor experts, network with peers, and expand your product knowledge. The recorded content will be available on demand for 30 days after the event.

Why should I attend Inforum?

At Infor, we’re obsessed with customer success. Inforum is one way we prove it. This one-of-a-kind event is your all-access pass to the information and resources you need to optimize the value of your Infor investment.

What is the cost of the Inforum Digital 2021?

Inforum Digital is a free event. Remember to browse the Inforum website often for schedule and program updates.

Why did you move the physical Inforum 2021 in Las Vegas to a digital event?

We have been closely monitoring conditions related to the COVID-19 pandemic and have chosen to move Inforum 2021 to a 100% digital event. The health and safety of our employees, customers, partners, and communities remain our top priority. Given the dangers associated with COVID-19 transmission and the future unknowns, we have decided to cancel the in-person portion of Inforum this year and to continue with only the digital program for the event. We look forward to enabling you to engage with experts and each other to share ideas and expand your product knowledge. We are disappointed that we can’t meet face to face again this year but look forward to seeing you in person next year.

How can I access the presentations once the event is over?

Once the digital event has concluded, you can use your same registration login to access the recorded on-demand sessions for 30 days following the event.

Registration, refunds, and roll-over options
Will I receive a refund for the registration fees I paid for the in-person event?

Yes, you have the option of receiving a full refund or choosing to roll your registration to Inforum 2022. If you’d like to roll your registration to next year, simply email us to let us know. All refunds will be issued on September 17 to the original method of payment unless you have requested a rollover. We’ll automatically transfer your registration this year to Inforum Digital.

Will I be reimbursed for my lost travel and accommodation costs?

We will cancel all attendee hotel reservations made through the conference website and you won’t be charged. If you booked a hotel outside the conference website, you’ll need to contact the hotel directly to cancel your reservation.

Unfortunately, we are unable to provide a refund for your travel expenses.

If I have already registered for the in-person Inforum, will I need to register again for the digital event?

No, registering for in-person also automatically included digital as well, so no additional registration is needed.  If you haven’t already registered for Inforum 2021, register now.

Where can I see what Education Sessions will be available to me?

Once available, you will be able to view our online course catalog, which will allow you to search and filter on the courses that best fit your interest. Look for the course catalog soon.

Can I receive CPE credits for attending Education Sessions at Inforum?

At this time, we do not certify our courses for CPE credits.

Contact Information

Inforum Digital 2021: Our ultimate customer event
Insightful. Interactive. Inforum.