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Frequently Asked Questions

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We’ve compiled a list of most frequently asked questions about Inforum. If you have a question we haven’t answered, please submit it here.

Contact information

General questions


Educational Sessions/Call for Papers

Registration questions


Expo/Hub questions


When and where is Inforum?

September 24-27, 2018
Walter E. Washington Convention Center
801 Mt Vernon Pl NW, Washington, DC 20001

Why should I attend Inforum?

At Infor, we’re obsessed with customer success. Inforum is one way we prove it. This one-of-a-kind event is your all-access pass to the information and resources you need to optimize the value of your Infor investment. Why attend? So you can…


  • Get strategic – With visionary sessions from industry leaders, innovative customers, Infor executives, and more
  • Get practical – By building the skills and knowledge to maximize the technology you have today and preparing for what comes next
  • Get hands-on – With new technologies and enhancements designed to help you work smarter and faster
  • Get inspired – By pioneering leaders in technology and from the world stage, transformative stories from your peers, and game-changing applications of science in enterprise software
  • Get the experience – Of engaging, networking, and collaborating with your Infor community of product experts, partners, peers, colleagues, and friends
  • Get it all – At Inforum

What is the recommended attire for Inforum?

Business casual.

Will luggage check be available at the convention center?

We will provide a coat/luggage check at the convention center on Thurs, Sept 27.  Located in room East Salon C  7am-1pm.  Current charge is $5.00 per item.


What type of sessions will be available to me?

Types of sessions will include (but are not limited to):


  • Customer presentations: Hear success stories and best practices from other customers.
  • Product sessions: Dive deeper into product features and functionality targeted to your needs (from beginners to advanced users).
  • Panel discussions: Hear a variety of expert perspectives on a range of topics.
  • Vision/roadmap sessions: Learn about the future of Infor products and the vision for the company as a whole.
  • Partner sessions: Talk with certified partners, account managers, and customers as they share their stories of success and challenges.
  • Industry sessions: Learn about the latest trends for your industry and what to expect next.
  • Speed Sessions: Make the most of your time and attend short, focused sessions on a variety of industry and product topics.

What are Academy sessions?

Academy sessions are limited-size, hands-on computer lab classes offered across a number of products and a variety of topics. Advance registration is required via the Agenda Builder for Academy sessions, and participants are limited to two sessions to ensure all customers have the opportunity to experience these valuable environments.

When can I register for sessions and Academies?

You can register for sessions and Academies via the Agenda Builder tool. Please note only two Academies allowed per registered attendee.

What is the Agenda Builder and when will it be open on the website?

The Agenda Builder is an online tool that allows you to build your own personal schedule for the conference. By using the online session catalog, you can add sessions to your agenda, as well as include personal appointments.



What hotels are available for Inforum attendees?

Find the available hotels here:

Hotel rates listed do NOT include the 14.8% tax.

How do I book a hotel using the special Inforum rates?

Housing for Inforum 2018 is closed.

For NEW reservations: please contact the hotel of your choice directly.  Reference Inforum 2018 when checking availability.  The group rate may no longer be available for new reservation requests.  The following hotels have agreed to accept the Inforum rate until Sept 10:

The Phoenix Park Hotel (202) 638-6900

The Wink Hotel (202) 775-0800

For changes to existing reservations or  cancellations: please contact your hotel only AFTER you have received the e-mail confirmation from the hotel directly.  Hotel reservation confirmations should be received on or after Tuesday, September 4  and will  be e-mailed to the e-mail used during your Inforum registration.

Should you have any questions or concerns, please contact


Where is the closest parking garage? How do I get to the Walter E. Washington Convention Center by car?

There is no on-site parking at the Walter E. Washington Convention Center. However, there are more than 3,000 parking spaces in a 3-block radius of the facility. The average price for event day parking usually starts at around $15 a day and is subject to change. See parking garages and directions on how to get to Walter E. Washington Convention Center by car.

Download the parking map ›

See detailed directions ›

Guaranteed parking

Walter E. Washington Convention Center has partnered with Parking Panda, a nationwide leader in online parking reservations, to allow visitors to purchase guaranteed parking for events. View real-time availability and pricing at many convenient locations nearby.

Once purchased, parking is 100% guaranteed even if the location otherwise fills up. Simply present your purchase confirmation at the selected location, and this serves as your payment with no additional payments or fees ever. Parking availability is very limited, so it is strongly recommended that you purchase your parking in advance, if driving.

Download the free Parking Panda app ›

What and where are the closest major airports?

The Washington, DC metropolitan area is serviced by three major airports: Ronald Reagan Washington National Airport (DCA), Washington Dulles International Airport (IAD), and Baltimore/Washington International Thurgood Marshall Airport (BWI)


Reagan National Airport: Reagan National Airport is located just across the Potomac River in Virginia and is the closest airport to Washington, DC. It is accessible via its own Metro stop on the Blue and Yellow Lines. To catch a taxi, look for the official taxi stand outside of baggage claim. A ride into downtown DC will cost about $15-$20. Visit the Reagan Airport transportation and parking page for more information.


Dulles Airport: Dulles Airport is located 26 miles from DC in suburban Virginia. It has a dedicated access road that makes getting into the city efficient via car, taxi or airport shuttle. Washington Flyer taxi cabs are the exclusive taxi provider to service Dulles Airport. Taxi stands can be found outside the main terminal at Door 2 and Door 6. A ride into DC will cost about $100.

Washington Flyer also offers a Silver Line Express Bus that drops off at the Wiehle-Reston East Metrorail station about 15 minutes from Dulles. Silver Line Express Bus fare is $5 for one way. Purchase tickets inside the airport at Arrivals Door 4. Visit the Dulles Airport transportation and parking page for more information.


BWI Airport: BWI Airport located in Baltimore, MD, is about 40 miles from the Convention Center. BWI Airport is accessible via an Amtrak train route that drops off at DC’s Union Station. A reserved seat on the train will cost $15-$30. A taxi will cost about $100. Visit the BWI Airport ground transportation page for more information.


SuperShuttle and ExecuCar

Click here to receive your discount of $2.00 off one-way or $5.00 off round trip.

Will there be shuttle transportation available between the hotels and Walter E. Washington Convention Center?

Yes, for all hotels located more than 0.5 miles from the convention center.  Click here for shuttle schedule.